Refund policy
Return & Refund Policy
At Beba’s Jewellery, every piece is crafted with care. If something isn’t right, we’re here to help.
Returns
- We accept returns within 7 days of delivery.
- Items must be unused, unworn, and in original packaging.
- Returns are only accepted for damaged, defective, or incorrect items.
Non-Returnable Items
- Earrings (for hygiene reasons)
- Customized or personalized jewellery
- Items purchased on sale or discount
Damaged or Incorrect Orders
- If you receive a damaged or wrong item, please contact us within 48 hours of delivery.
- Share clear photos/videos as proof to process your request quickly.
Refunds
- Once your return is approved, your refund will be processed within 5–7 working days.
- For Cash on Delivery orders, refunds will be issued via bank transfer or EasyPaisa/JazzCash.
- Shipping charges are non-refundable.
Exchange Option
- We offer exchange for the same item or another product of equal value (subject to availability).
Return Shipping
- Customers may be required to cover return shipping costs, unless the item is faulty or incorrect.
How to Request a Return
- Contact us via WhatsApp/Email with your order number
- Share proof (photos/videos)
- Our team will guide you through the return process
Quick Summary
“7-Day Return | Exchange Available | Easy Refund Process”